Case Study


A small company making high-quality chocolate, run by an artisan chocolatier and his wife, wanted to start selling internationally.


OBJECTIVES

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To enable the wife, who had high-level sales and marketing qualifications, to sell in a foreign language

To prepare marketing materials for foreign prospects

To describe the innovative products

To explain the sourcing and production processes

To promote the healthy benefits of chocolate based on a scientific research collaboration


KEY ELEMENTS OF THE COURSE

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Learning to describe the production process on-site in real-time

Collaborative drafting of publicity integrating intercultural perspectives

Simulations and role plays of negotiations and manning a trade fair stand

Presenting highly innovative products including moulds for children and unusual recipes


OUTCOMES

HIGH VISIBILITY CONTRACT WON WITH AIRLINE
SUCCESSFUL TRADE FAIRS IN CANADA AND NEW YORK
CHOCOLATE MUSEUM CREATED
PRODUCTS PLACED IN AIRPORTS